A Harassment Free Environment in Our Sheriff Department
A Harassment Free Environment in Our Police Department
A Harassment Free Environment in Our Fire Department
These workshops are custom
designed to acquaint participants with the social issue of sexual
harassment and a host of prohibited discriminatory behaviors. Designed to
fit your environment each workshop places emphasis wherever you feel the
need. Actual situations and cases are used from Police, Fire and Sheriff
Departments to guarantee relating to each audience. The unique aspects of
a public safety environment including relating to shift configurations, a
team approach and a 24hr/7 day operation separate this from other
seminars. For Fire versions the unique aspects of day long shifts and a
domicile fire station environment are also incorporated into the
presentation. Focus of expected behavior and expanding
liability. Upon successful completion of this program, participants will
be able to:
-
identify acceptable behavior
-
recognize potential areas of
liability
-
analyze situations and make
responsible judgments
-
review local or company policy if applicable
Celebrating Our Differences:
A Diversity Intervention Process
This program has been
designed to acquaint participants with the social issue of Diversity. The
philosophy of the Celebrating Our Differences program engenders the
creation of an optimum environment for all workers to thrive. Accepting
employees of all colors, creeds and religions is but a start for the
program. The program incorporates concerns for embracing all diversity
issues including such issues such as accepting those who don’t share a
particular opinion.
Supervisory Excellence In A Police Environment
Supervisory Excellence For Fire Department Personnel
Supervisory Excellence for Sheriff's Office Personnel
These workshops have been
designed to provide new supervisory employees with information about
effective management practices. Using a the backdrop of a public safety
paramilitary organization with changing shifts and a chain of command the
specific versions for Police, Sheriff and Fire personnel address both
supervision for uniform and civilian personnel. Upon successful completion of this
program, participants will be able to:
-
address the functions and
resources of management
-
understand the essence of the
supervisor’s “image”
-
identify general rules of
communication
-
develop a better insight into
people’s behavior
Action
Planning For Police Personnel
Action
Planning In Today's Fire Service
Action
Planning In the Sheriff's Office
These seminars provide a
realistic approach in fostering personal responsibility and gaining
closure on work projects. Participants explore the use of action plans as
a blueprint for project accomplishment and remediation of individual
performance. Getting things done with a plan that employees will commit to
summarizes the theme of this workshop. Moving things down the
organization through empowering employees has been a goal of management
for many years. This seminar shows supervisors how the use of task forces
and action plans can improve division productivity. Upon successful completion of this
program participants will be able to:
-
understand why action plans
work
-
learn how to write action
plans with employees
-
recognize warning signals
within the process
The
Police Officer as Ambassador
The Fire Officer as Ambassador
The Sheriff's Deputy as Ambassador
These seminars explore the
creation of that “First Contact Experience” and the legacy provided by
that experience. Public safety employees should focus their customer
service side as ambassadors for their respective organization. The
participants of these workshops learn the new reality in public service
and why a “new” attitude is required to guarantee that your organization
will be a “service survivor” in this new millennium.
Upon successful completion of this program, participants will be able to:
-
understand the impact of poor
service
-
recognize the difference
between a “regulator” and “enabler” mentality
-
implement the dynamics of
dealing with the challenging customer
-
identify the skill sets
necessary for success in developing customer service ambassadorship
Ethical
Decision Making for Public Safety Officers
This workshop is designed for
employees to gain an appreciation for the importance of ethical choices in
our jobs and in our personal lives. What are the ethical issues that face
our departments today? Participants will examine Florida Statutes and
their local policy, if applicable. There are specific versions of
this seminar for Police, Sheriff and Fire personnel. Ethical dilemmas will be discussed and
upon completion participants will be able to:
-
identify the relationship
between their own attitudes and their ethical decisions
-
recognize the personal and
organizational consequences of ethical choices
-
understand the uniqueness of
the public sector environment
Performance Appraisal:
Making Any System Work Effectively
This workshop has been
designed to provide an understanding of how to make your performance
appraisal system work effectively. Learn the difference between the
process and the form? This custom designed workshop requires close
coordination with management of your individual department. Developed to
accent he effectiveness or your system participants will learn how to
harness the power of communication throughout the year with employees. All
participants will be given a language guide for writing performance
reviews. There are specific versions of this seminar for Police,
Sheriff and Fire personnel. Upon successful completion of the program participants will be
able to:
-
examine positive
communication tools for successful evaluations
-
understand why performance
reviews frustrate supervisors and managers
-
implement a process to make
your performance appraisal system more meaningful
